In accordance with Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website www.valleeblanche.com are informed of the identity of the various stakeholders involved in its implementation and monitoring:
Owner:
HÔTEL VALLÉE BLANCHE – SIRET : 444 886 386 00010 – Siège social : 36, RUE DU LYRET – 74400 CHAMONIX-MONT-BLANC
Release Manager:
HÔTEL VALLÉE BLANCHE. The person responsible for publication is a LEGAL ENTITY.
Concept and Delivery:
This website has been created by D-EDGE.
D-EDGE SAS, 66, rue des archives, 75003 Paris – France, +33(0)1 87 21 39 40.
Hosting:
The site is hosted by:
WPEngine, Inc.
Irongate House, 22-30 Duke’s Place
London, EC3A 7LP, United Kingdom
Phone: 08 00 50 53 049
The name “site” refers throughout this text to the site called www.valleeblanche.com and corresponding to the domain name www.valleeblanche.com
General conditions of use of the site and the services offered:
The use of the site implies full acceptance of the general conditions of use described below. These Terms of Use may be modified or supplemented at any time, and users of the site are therefore invited to consult them regularly.
The site is updated regularly. In the same way, the legal notices can be modified at any time: they are nevertheless mandatory for the user who is invited to refer to them as often as possible in order to read them.
The site is a site giving access to other sites, which may have their own legal notices, which must be consulted and respected.
The user of the site acknowledges having the necessary skills and means to access and use this site.
The user of the site acknowledges having verified that its computer configuration contains no viruses and that it is in perfect working order.
The user also acknowledges having read this legal notice and agrees to respect it.
The user acknowledges having been informed that the site is accessible 24/7, with the exception of cases of force majeure, computer difficulties, difficulties related to telecommunications networks, technical difficulties, or for maintenance reasons.
The user declares that the cost of accessing and browsing the site is at his sole expense.
In the event that the user accesses the site from a country other than France, he undertakes to ensure compliance with the applicable local legislation..
Description of services provided:
The purpose of the site is to provide information on all the activities of the referenced company.
The site endeavours to provide information on the site as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether they are due to it or the fact of the third parties providing it with this information.
All information provided on the site is for information purposes only and is subject to change. Furthermore, the information on the site is not exhaustive. They are subject to changes that have been made since they were posted.
The site makes every effort to offer users information and/or tools available and verified, but cannot be held responsible for errors or omissions, for a lack of availability of information and services.
As a result, the user agrees to use this information under his sole responsibility.
Compliance with legislation:
The site informs users of the site that all applicable laws and regulations apply to the Internet.
In terms of property rights, anything that can be consulted on the site can be used as is for communication purposes, without questioning their property, with the rights holders.
However, if the use of multimedia resources of any nature present on the site is not suitable for ethical reasons, all the laws, decrees in force to date and to come, some of which are recalled below could be used.
Users of the site are notably required to comply with the provisions of the law of 6 January 1978 on Information Technology, files and freedoms, the violation of which is subject to criminal sanctions.
They must also refrain, in the case of the personal data to which they access, from any collection, from any misuse, and generally from any act likely to infringe the privacy or reputation of individuals.
In accordance with the provisions of articles L.335-2 and following of the Code of Intellectual Property, all information or documents contained in the site, as well as all elements created for the site are either the property of the site, or are subject to a right of use, exploitation and reproduction.
These elements are subject to copyright legislation. Therefore, no license, or any other right except the right to access the information, is conferred on anyone with respect to intellectual property rights.
Any reproduction, representation, modification, publication, transmission, denaturation, total or partial of the site or its contents, by any process whatsoever, and on any medium whatsoever is prohibited, except prior agreement with the site.
Any unauthorised use of the site or its content, the information disclosed therein, would be the responsibility of the user and would constitute an infringement sanctioned by articles L 335-2 and following of the Code of Intellectual Property.
The same applies to the databases on the site, if any, which are protected by the provisions of the law of 1 July 1998 transposing into the Intellectual Property Code the European Directive of 11 March 1996 on the legal protection of databases, and the GDPR (General Data Protection Regulation), which entered into force on 25 May 2018), resulting from Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. As such, any reproduction or extraction would be the responsibility of the user.
Any reproduction or representation, in whole or in part, of these trademarks or logos, alone or integrated with other elements, without the express and prior authorization of the site is prohibited, and would incur the responsibility of the user within the meaning of articles L 713-2 and L 713-3 of the Intellectual Property Code.
Interactive spaces (possibility to ask questions) are available to users.
The site reserves the right to delete, without prior notice, any content deposited in this space that would contravene the legislation applicable in France, in particular the provisions relating to data protection.
Where applicable, the site also reserves the right to call into question the civil and/or criminal liability of the user, especially in the case of messages of a racist, abusive, defamatory, or pornographic nature, whatever the medium used (text, photograph, etc.).
The user agrees, under penalty of his civil and/or criminal liability, not to use the site to transmit by any process whatsoever (email or other), any content including programs, codes, viruses… intended to destroy or limit the functionality of the site.
The site reserves the right, as part of its interactive services, to immediately and without prior notice, delete any content of any kind whatsoever, and in particular any message, text, image, graphic… This would contravene existing laws and regulations, including those described above.
In the event that a user wishes to use one of the contents of the site (text, image, etc.), he undertakes to require the prior written permission of the site, by writing to the site.
Limitations of Liability:
The site shall not be held liable for any direct or indirect damage that may result from access to or use of the site, including inaccessibility, loss of data, damage, destruction or viruses that could affect the user’s computer equipment, and/or the presence of viruses on their site.
The site may also not be held liable for indirect damages (such as loss of market or loss of chance) resulting from the use of the site.
Interactive spaces (possibility to ask questions in the contact area) are available to users. The site reserves the right to delete, without prior notice, any content deposited in this space that would contravene the legislation applicable in France, in particular the provisions relating to data protection.
Where applicable, the site also reserves the right to call into question the civil and/or criminal liability of the user, especially in the case of messages of a racist, abusive, defamatory, or pornographic nature, whatever the medium used (text, photograph, etc.).
Right to delete:
In accordance with the provisions of Articles 38 and following of Law 78-17 of 6 January 1978 relating to data processing, files and freedoms, all users have a right of access, rectification and opposition to their personal data, by making his written and signed request, accompanied by a copy of the identity document with the signature of the holder of the document, specifying the address to which the reply must be sent.
Transfer of personal data:
No personal information of the user of the site is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium to third parties.
Only the assumption of the repurchase of the site and its rights would allow the transmission of said information to the eventual purchaser who would in turn be bound by the same obligation of retention and modification of the data to the user of the site.
Database:
Databases are protected by the provisions of the Law of 1 July 1998 transposing Directive 96/9 of 11 March 1996 on the legal protection of databases.
Some interactive services on the site may require an access code and password that are provided by the manager of these services.
User responsibilities regarding their personal data:
Access codes and passwords are confidential, personal, non-transferable and untransmittable. The user is responsible for managing and maintaining their access codes and passwords.
Therefore, it is up to the user to implement any precautionary measures necessary for their protection and conservation. The user is responsible for the consequences of their use.
Under no circumstances may the site be held responsible for any fraudulent use of user access codes and passwords.
The user agrees to inform the site of any fraudulent use of access codes and passwords as soon as he knows about them.
Hyperlinks:
The hypertext links, set up within the framework of the site, to other resources present on the Internet have been the subject of prior authorization, or comply with the legislation in force of the CPI. However, the site does not have the possibility to verify the content of the sites visited, and will therefore assume no responsibility for this fact.
However, as the site is not the publisher of these sites, it cannot control their content. Consequently, the site may in no case be held responsible for the content of the sites thus accessible, or for any collection and transmission of personal data, installation of cookies or any other process tending to the same purpose, carried out by these sites.
Users and visitors of the site may not set up a hypertext link to the site without the prior written permission of the site. Any request for this purpose should be sent to the website.
Cookies:
Browsing the site is likely to cause the installation of cookie(s) on the user’s computer. The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance. Please read about this in the Personal Data Management Policy below, in the “Other Legal Notices” section.
Modification of the legal notices:
The site reserves the right to modify this notice at any time. The user therefore undertakes to consult it regularly..
Applicable law and jurisdiction:
Any dispute relating to the use of the site is subject to French and European law.
Other legal notices:
Please read our Personal Data Management.
Management of personal data:
Your personal data:
All your information collected is and will be confidential. They will never be used in any other context than that of our activity related to our site. They will never be shared or resold to anyone, including potential future partners.
We respect and ask our collaborators to respect the provisions of the law of January 6, 1978 on Data Processing, Files and Freedoms, the provisions of articles L.335-2 and following of the Code of Intellectual Property, the decree of October 30, 2015 on mediation of consumer disputes, Article 16 of Council Regulation No. 2913/92 of 12 October 1992, Article L.218-2 of the French Consumer Code, Article L.123-22 and Article L.110-4 of the French Commercial Code, Article L.102 B of the Tax Procedures Book and the GDPR (General Data Protection Regulation), which entered into force on 25 May 2018), resulting from Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
You therefore have the right to withdraw and delete your data on request via our contact form, except in the context of the provisions provided by law, mentioned above and without being exhaustive, And especially what has to do with your bills.
We collect data to ensure the proper functioning of our site and thus guarantee the best possible user experiences.
We use your data to fulfill your orders, to be informed of problems related to your purchase, to advise you in presale and to provide a S.A.V and assistance in case of dispute.
We use your data to improve our pages, search queries and search engine clicks for our SEO efforts.
You provide some of this data when you register on our site, when you send a search query on search engines, such as Google or Bing for example, and you arrive on our site, or when you contact our company by direct mail or by our contact form or by your customer account.
We obtain some of this by recording how you interact with our site, for example by using technologies such as cookies and receiving error reports or usage data from our site.
We also collect data received from third parties, but that can communicate your consultations on our site through 36, rue du Lyret 74400 CHAMONIX-MONT-BLANC IP allocated by your internet service provider. This research is carried out in the context of solving technical and security problems to define the origins of the suspected causes and help us solve them, thus improving our services. This data is made anonymous for us, and is in no way nominative, and we have no way to reconcile this data with you, unless you already have a customer account with us and you connect from the same IP address.
Our outsourcing and server administration company, which has access to the data, complies with the terms of the legislation and is informed of its legal obligations towards you by us among others. This company is: HÔTEL VALLÉE BLANCHE – 36, RUE DU LYRET 74400 CHAMONIX-MONT-BLANC – Tel +33 4 50 53 04 50 – Email: info@valleeblanche.com
You have the choice of the data we collect. When you are asked to provide personal data, you can refuse. For example, you may or may not subscribe to our newsletter or to our third-party partners when you register on our site.
But if you choose not to provide the data needed to provide any information or functionality, you may not be able to use the site or functionality in question.
The data we collect at the time of your registration are all explicitly legible on our registration form. For others and as part of our traffic monitoring, you are hereby informed.
Your data serve us in the advertising framework to better offer our products following your requests on search engines; Again, his answers are made in the context of a question from you and are only relevant in the context of your written or verbal semantic research. They are not related to your person, but to the expression of your searches and are therefore completely anonymized.
All data collected on our site is encrypted.
Name and contact data:
We collect your first and last name, email address, mailing address, phone number and other similar contact information.
Identifiers:
We collect your account password from our site. If necessary, we can reset it to change it to meet a need for access on your part or solve a purchase or after-sales problem.
Demographics:
We only collect data about you such as your age, gender, country and preferred language.
Payment Data:
We do not collect the data necessary for the processing of your payment, nor in your account, nor at the time of your payment insofar as you are directly connected to the payment solution you have chosen and these payment platforms are secure services.
However, when making a payment known as «Offline», we collect the details of your bank card in order to book your stay manually through our reservation service.
Device and Usage Data:
We collect data about your device and how you and your device interact with our site, through the services of Google, Bing, etc
We collect:
Data on the use of our site:
We collect data about the features you use, the items you purchase and the web pages you visit. This data includes your search queries or text and voice commands that lead you, through your interactions with your search, to our site.
Device, connectivity and configuration data:
We collect data about the features you use, the items you purchase and the web pages you visit. This data includes your search queries or text and voice commands that lead you, through your interactions with your search, to our site.
Problem resolution, after-sales service and mediation:
When you contact us to receive assistance in resolving a problem, or as part of a commercial request, we collect and archive our exchanges for traceability purposes in order to better serve you and optimize our customer relationship.
Interests and favourites:
We do not collect any data about your interests and favourites.
Contacts and relationship:
We do not collect any data about your contacts and relationships.
Location data:
We do not collect any temporary or definitive location data, except billing address and your possible delivery addresses, which you provided to us spontaneously at the time of your purchase.
Written and visual content:
We collect and archive our exchanges for traceability purposes in order to better serve you and optimize our customer relations.
Audio Content:
We do not collect or archive any audio data.
Video:
We collect your customer testimonials in video, posted by you and with your agreement, on our Facebook, Youtube or other page. These videos can be found on our site with your agreement and within the framework of the legislation.
Notice and Comment:
We collect and publish or moderate your opinions and comments under the legislation. Refusals are also archived as legislative controls.
Data Retention:
Your data is stored according to the types of information for different durations and for different reasons.
These retention periods are a legal obligation in the area of commercial, tax and banking legislation.
Cookies are kept for a maximum legal period of 13 months.
Your account and order invoices are kept for 10 years for an accounting and legal obligation from the end of the financial year.
Payment information is not collected on our website, but is stored with our bank and yours for a legal period of 5 years.
Mailing or Newsletter concerning special offers, promotions and unsubscribe:
With your agreement, we may send you information about our news, our special accommodation offers or for other services by mail or e-mail.
However, it is our intention to only send you communications by mail and e-mail that you wish to receive.
When you subscribe to or unsubscribe from sending promotional materials, and you provide us with your e-mail address voluntarily and specifically to receive marketing communications, we will contact you periodically by e-mailEmail and you will give information about special offers and promotions that may interest you.
We generally use third-party email service providers to send emails. These service providers are contractually prohibited from using your email address for any purpose other than sending emails related to the operations of our site. The data will not be shared with third parties for their marketing purposes.
We give you the option to unsubscribe from all marketing communications. Each time you receive an email, you will have the option to unsubscribe from future emails by following the instructions provided in the email.
You can also download the information we hold about you and you can also delete it from the unsubscribe page.
When sending a mailing, a follow-up is carried out that allows us to know on which link you clicked, which browser you use and whether or not you opened the mail.
Protection of the privacy of minors:
This site is not intended for children and minors and we do not deliberately request or collect Data from children and minors. As a parent or legal guardian, do not allow your children to transmit Data without your permission.
Notifications in case of violation:
In the unlikely event of a data breach, we will enforce any applicable laws or regulations. You are informed that we are obliged to notify you of the accidental or unauthorized disclosure of confidential information for which we are responsible.
Information about cookies and similar technologies:
Tracers (cookies and similar technologies) requiring a collection of consent cannot therefore be deposited or read on the user’s terminal, until the person has given his consent.
Refusing to install a cookie may make it impossible to access certain services. We therefore invite you to accept this process by accepting their uses.
We inform you that browsing our site is likely to cause the installation of cookies(s) on your computer, tablet or smartphone or any other consultation machine of our site used. We are asking for your express consent.
A cookie is a small file, which does not allow the identification of the user, (except in the case of account creation and within the limits of their design purpose) but which records information relating to the navigation of a computer on a site.
As a rule, the text of a cookie is a string of numbers and letters that uniquely identify your computer.
The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance. The lifetime of cookies is set on our website at 90 days, again asking for your consent if you do not visit during this period.
By accepting or declining the use of cookies on our site, this does not apply to other sites. You can set your browser generally, by going to your browser preferences and settings.
We use cookies or similar technologies for various purposes:
Remember your Preferences and Settings:
Settings that allow our site to function properly or keep your preferences in time can be stored on your device. For example, we save preferences such as language, browser and media player settings, so that you don’t have to reset them every time you return to the site.
Login and Authentication:
When you log in to our site using your account, we store a unique identification number and the time you logged in, in an encrypted cookie on your device. This cookie allows you to browse the pages of the site without having to establish a new connection to each page. You can also save your login information so you don’t have to log in every time you return to the site.
Security:
We use cookies to detect fraud and misuse of our site and services.
Storing information you provide to a website:
When you provide information when you book on our site or when you pay for goods or services, we store the data in a cookie to remember the products and information you have added.
Social Networks:
We do not interact with your social networks, except to know the type of network that may have directed you to our site, without knowing the source page.
Comments:
We use cookies to allow you to provide feedback on our site.
Interest-based advertising:
We do not advertise on our third-party sites and we do not use cookies or similar technologies for remarketing advertising purposes, which offer you advertising of our products outside of browsing our own sites.
Analysis:
We use cookies to collect data on the use and performance of our site. For example, we use cookies to count the number of unique visitors to a page or web service and to develop other statistics on the functioning of our site. This includes cookies from our website and third-party analytics providers.
Performance Analysis:
We do not use cookies to balance the burden so that websites remain operational.
Type of cookie:
Some of the cookies we commonly use are listed below. This list is not exhaustive, but it is intended to illustrate the main reasons why we place cookies.
The site may place some or all of the following cookies:
MUID, MC1 and MSFPC – Uniquely identifies web browsers visiting our site. These cookies are used for advertising, site analysis and other operational purposes.
CC- Contains a country code determined from 36, rue du Lyret 74400 CHAMONIX-MONT-BLANC IP.
PPAuth, MSPAuth, MSNRPSAuth, KievRPSAuth- Help authenticate yourself when you sign in with your Microsoft account.
NAP- Contains an encrypted version of your country, postal code, age, language from your customer account.
MR- Used to collect information for analytical purposes.
In addition to the cookies we may place when you visit our websites, third parties may also place cookies when you visit our site. In some cases, this is due to the fact that we have hired a third party to provide services on our behalf, such as site analyses. In other cases, this is because our web pages offer content from third parties, such as videos. Since your browser connects to these third-party web servers to retrieve this content, these third parties are able to set or read their own cookies on your device and may collect information about your online activities on websites or online services.
Desactivation of cookies :
You can disable cookies or delete them on your browser. Each browser has, in its preferred settings, settings for this purpose.
Here are some help links offered by the designers of the main browsers.
Chrome: https://support.google.com/chrome/answer/95647?hl=en&p=cpn_cookies
Edge, IE: https://support.microsoft.com/en/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/en/kb/activer-desactiver-cookies-preferences?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies
Opera: https://www.opera.com/help/tutorials/security/privacy/
Safari: https://support.apple.com/kb/PH5042?locale=en_EN
Use of web beacons and analytics services:
The web pages of our site may contain electronic images known as web beacons (also known as web beacons or scripts) that we use to place cookies and count the users who visit our site. We also include web beacons in our promotional emails or newsletters to determine if you open them and take advantage of them, but also so that you can unsubscribe and request the destruction of your information.
In addition to placing web beacons on our site, we sometimes work with other companies to place our web beacons on their websites or in their advertisements. This helps us to establish statistics on how often a click on an advertisement on our site results in a sale or any other action on the advertiser’s website.
Finally, our site contains web beacons or similar technologies from third-party analytics providers, which helps us to compile global statistics on the effectiveness of promotional campaigns or other operations. These technologies allow analytics providers to place and read their own cookies or other identifiers on your device, through which they can collect information about your online activities in apps, websites or other products.
These data are anonymous, and are in no way nominative, and we have no way of reconciling these data with you, since we do not transmit our nominative files.
You can opt out of data collection or use by some of these analytics providers by clicking on the following links:
Google
https://policies.google.com/privacy/update#infocollec
https://tools.google.com/dlpage/gaoptout (nécessite l’installation d’un module complémentaire au navigateur)
Bing
https://advertise.bingads.microsoft.com/en-us/resources/policies/opt-out-of-the-bing-ads-optimization-program
https://privacy.microsoft.com/fr-fr/privacystatement
http://help.bing.microsoft.com/#apex/18/FR/10013/-1/FR
Channel manager and booking platforms:
We use partners for some of our bookings. These partners are informed and comply with current legislation.
We remain at your disposal for any further information by contacting us at our contact form.
Internal Representation:
We have appointed a data protection officer, also known as DPO, and this has been reported to the competent body of the CNIL.
We bring to your attention the existence of the European Authority, which is called upon to rule by binding decisions on disputes concerning cross-border processing activities, Thus ensuring uniform application of EU rules and avoiding different responses to the same case in multiple jurisdictions: https://edpb.europa.eu/edpb_en
